I checked the end user license agreement and I couldn't find anything in regards to a 15 year suspension just because you said a mean thing in any of the chats. Do correct me if any of you find it. It wasn't even meant as an insult, I was making a joke. I made a recent thread on this wiki about this situation but it was deleted because I can't find it anymore. So either a mod or mods of this wiki page are huge shills for DE or they're snowflakes that didn't like the chosen words I typed. Just today, my support ticket's category was forcefully changed from Account is banned/suspended to Chat ban or Restricted yet I'm still suspended until Jan 01, 2035. If I was only banned from chat or restricted; shouldn't I still be able to log in and play the game? Hmm, interesting.