Talk:Zhuge/@comment-81.193.67.185-20160323070746/@comment-512632-20160323194015

They will usually take care of oopsies once or twice, although they're not obligated to.

If you don't abuse it, they typically will.

I picked up the Palatine skin before I realized there was a Palatine pack and I couldn't get the Syandana separately; they were quite willing to refund the spare skin.