Talk:Brilliant Eidolon Shard/@comment-87.224.237.125-20171021231031/@comment-68.57.13.98-20171026001002

I have to agree that DE fell a little short in the resolution department. From what I understand, the problem was that players were able to sell a thing to an npc and get a thing for it that wasn't intended. However, I don't think there was any indicator to a player that it wasn't intended. That being the case, it was highly overreaching to ban players for it. Given that it was a script that detected something unexpected and banned players, we can't blame any person at DE for it directly. However, it seems easy enough to parse the ban logs and unban players; even if that meens unbanning every player that was banned by that "bot" during that period. This would get all affected players back in, and that should be DE's priority at that point.