Talk:Red Veil/@comment-99.110.176.87-20150518234028/@comment-26043655-20150519000257

Are you sure you have an Ember Prime Helmet and 500k Credits? If it says you don't then try reloading your game. Also, you must have maxed out Rank 4 enable to rank up as well. Just having the items doesn't count.

If this should persist, then contact DE support.